Terms & Conditions
Website: www.pravegtentcityayodhya.com
Business Name: Ayodhya Tent City
1. Introduction
Welcome to Ayodhya Tent City. These Terms & Conditions govern your access to and use of our website, accommodation facilities, booking services, and related hospitality services.
By accessing our website, submitting a booking enquiry, or making a reservation, you agree to comply with these Terms & Conditions. Please read them carefully before using our services.
2. Booking and Reservations
All bookings are subject to availability and confirmation.
Guests must provide accurate and complete information while making reservations.
A booking is considered confirmed only after receiving official confirmation from Ayodhya Tent City.
Applicable booking charges, taxes, and additional fees will be communicated during the reservation process.
Special requests are subject to availability and cannot be guaranteed.
The property reserves the right to request valid identification documents during check-in.
3. Payment Terms
Payments must be made through the authorised payment methods provided during the booking process.
Any advance payment or deposit requirements will be communicated at the time of reservation.
Guests are responsible for completing payments within the specified deadlines.
Additional services or expenses not included in the booking price may be charged separately.
Payment confirmation is subject to successful transaction verification.
4. Check-In and Check-Out
Standard check-in and check-out timings will be communicated during the booking process.
Guests must present valid government-issued identification at check-in.
Early check-in and late check-out requests are subject to availability and may involve additional charges.
Guests are requested to follow the property's instructions and hospitality guidelines during their stay.
5. Cancellation and Refund Policy
Cancellation requests must be submitted through the official booking or communication channels.
Cancellation charges, refund eligibility, and applicable deadlines will be determined according to the cancellation policy communicated at the time of booking.
Refunds, where applicable, will be processed through the original payment method or another authorised method.
Processing times may vary depending on the payment provider or bank.
No-show reservations may be subject to applicable cancellation charges.
6. Guest Responsibilities
Guests staying at Ayodhya Tent City are expected to:
Maintain cleanliness and respect the property.
Follow all safety instructions and property guidelines.
Avoid causing disturbance to other guests.
Take care of the accommodation, furniture, and facilities.
Avoid illegal activities or behaviour that may cause harm or inconvenience.
Be responsible for any damage caused to property due to negligence or misuse.
7. Property Rules and Regulations
Smoking, alcohol consumption, and other restricted activities are subject to the property's applicable rules and local laws.
Pets are permitted only where specifically allowed by the property.
Visitors and outside guests may be subject to property approval.
The management reserves the right to restrict access to individuals violating property rules or applicable laws.
Guests must comply with local government regulations and safety requirements.
8. Accommodation and Facilities
Ayodhya Tent City aims to provide comfortable accommodation and quality hospitality services.
However:
Room and tent allocation is subject to availability.
Photographs and descriptions displayed on the website are for illustrative purposes and may differ slightly from actual arrangements.
Certain facilities and services may be temporarily unavailable due to maintenance, weather conditions, or operational requirements.
The management reserves the right to make reasonable changes to facilities and services when necessary.
9. Limitation of Liability
Ayodhya Tent City shall take reasonable measures to ensure guest comfort and safety. However, to the extent permitted by applicable law:
The property shall not be responsible for interruptions caused by circumstances beyond its reasonable control.
Guests are responsible for their personal belongings and valuables.
The property shall not be liable for indirect or consequential losses arising from the use of website information or services.
Nothing in these Terms & Conditions excludes liability that cannot legally be excluded under applicable law.
10. Force Majeure
Ayodhya Tent City shall not be held responsible for delays, cancellations, or interruptions caused by circumstances beyond reasonable control, including natural disasters, extreme weather, government restrictions, public emergencies, strikes, or other unforeseen events.
In such situations, the management will make reasonable efforts to communicate with affected guests and provide appropriate assistance in accordance with applicable laws and booking policies.
11. Website Usage
All content available on this website, including text, photographs, graphics, logos, designs, and other materials, is protected by applicable intellectual property laws.
Visitors may not copy, reproduce, distribute, modify, or commercially use website content without prior written permission.
Users must not attempt to disrupt website operations, introduce malicious software, or access restricted website areas without authorisation.
12. Third-Party Services and Links
Our website may contain links to third-party websites, payment gateways, maps, and other external services.
Ayodhya Tent City does not control or guarantee the content, availability, or policies of these external services. Users are advised to review the respective terms and policies before using them.
13. Privacy and Personal Information
Any personal information collected through our website or booking services will be handled in accordance with our Privacy Policy and applicable data protection laws.
Please refer to our Privacy Policy for more information about how we collect, use, and protect your information.
14. Changes to Terms & Conditions
Ayodhya Tent City reserves the right to modify or update these Terms & Conditions at any time.
Updated terms will be published on this website with the revised date. Continued use of our website and services after changes are published will be subject to the updated terms, to the extent permitted by applicable law.
15. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts in Uttar Pradesh, India, subject to applicable law.
16. Contact Information
For booking-related questions, assistance, or clarification regarding these Terms & Conditions, please contact us:
Business Name: Ayodhya Tent City
Website: https://www.pravegtentcityayodhya.com
Email: reservations@pravegtentcityayodhya.com
Location: Ayodhya, Uttar Pradesh, India
We look forward to welcoming you to Ayodhya Tent City and making your stay comfortable, peaceful, and memorable.
Thank you for choosing Ayodhya Tent City!