Privacy Policy
Website: www.pravegtentcityayodhya.com
Business Name: Ayodhya Tent City
1. Introduction
Welcome to Ayodhya Tent City. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or make a booking enquiry.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
Personal Details: Name, email address, and phone number.
Booking Information: Check-in and check-out dates, number of guests, room preferences, and special requests.
Communication Details: Information shared through contact forms, emails, WhatsApp, or other communication channels.
Technical Information: IP address, browser type, device information, website usage, and cookies.
3. How We Use Your Information
We use the collected information to:
Process and manage booking enquiries and reservations.
Provide accommodation and hospitality services.
Respond to customer questions and requests.
Send booking confirmations and important updates.
Improve our website, services, and guest experience.
Maintain website security and prevent fraudulent activities.
Share relevant offers and promotional information where permitted.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, understand visitor behaviour, and analyse website performance.
You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Sharing of Information
Ayodhya Tent City does not sell or rent your personal information to third parties.
We may share necessary information with trusted third-party service providers, including:
Booking and reservation service providers.
Payment processing companies, where applicable.
Website hosting and maintenance providers.
Analytics and marketing service providers.
Government authorities when required by applicable law.
Such information is shared only when necessary for providing services or fulfilling legal obligations.
6. Payment Information
If online payments are available on our website, payment transactions may be processed through secure third-party payment gateways.
We do not intend to store complete credit card or debit card details on our website. Payment information is handled according to the applicable security and privacy practices of the payment provider.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to fulfil booking requirements, provide our services, comply with legal obligations, resolve disputes, and maintain business records.
When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable legal requirements.
9. Your Privacy Rights
Subject to applicable laws, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of personal information where legally permitted.
Withdraw consent for certain data processing activities.
Opt out of promotional communications.
Raise concerns regarding the use of your personal information.
To exercise these rights, please contact us using the details below.
10. Third-Party Websites
Our website may contain links to third-party websites, payment gateways, maps, or other external services.
We are not responsible for the privacy policies, content, or security practices of external websites. We recommend reviewing their respective privacy policies before sharing personal information.
11. Children's Privacy
Our website and services are not intended to collect personal information directly from children without appropriate parental or guardian involvement. If we become aware that personal information has been collected from a child inappropriately, we will take reasonable steps to address the situation in accordance with applicable laws.
12. Changes to This Privacy Policy
Ayodhya Tent City reserves the right to update or modify this Privacy Policy whenever necessary.
Any changes will be published on this page with an updated revision date. We encourage visitors to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Business Name: Ayodhya Tent City
Website: https://www.pravegtentcityayodhya.com
Email: reservations@pravegtentcityayodhya.com
Location: Ayodhya, Uttar Pradesh, India
We value your trust and are committed to protecting your privacy while providing you with a comfortable and memorable stay.
Thank you for choosing Ayodhya Tent City!